Refund policy
# Return, Refund & Terms Policy
**Last updated: August 22, 2026**
## Returns & Refunds
We want you to be happy with your fishing tackle purchase. If you’re not satisfied with an item, you may request a return within **14 days of delivery**.
To be eligible for a return:
* The item must be unused and in its original condition.
* The item must be returned with its original packaging, tags, and accessories where applicable.
* Proof of purchase is required.
* Items that have been used, damaged, modified, or returned without their original packaging may not be eligible for a refund.
### How to Request a Return
Contact us within 14 days of receiving your order. Please provide your order number and the reason for the return. We will provide instructions for returning the item if your return is approved.
**Please do not send items back without contacting us first.**
### Return Shipping
Unless an item is defective, damaged when received, or we sent you the wrong item, **return shipping costs are the responsibility of the customer**.
If the return is due to our error or a defective/damaged product, we will work with you to resolve the issue and may provide return shipping instructions.
### Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
Approved refunds will be issued to the **original payment method**. Processing times may vary depending on your payment provider or financial institution.
Original shipping charges are generally non-refundable unless the return is due to an error on our part or a defective product.
### Damaged or Incorrect Orders
Please contact us as soon as possible if your order arrives damaged, defective, or contains the wrong item. Include your order number and photos of the product and packaging when applicable so we can investigate and help resolve the issue.
### Non-Returnable Items
Certain products may not be eligible for return where applicable, including items that have been used, damaged after delivery, or modifie